MTN is among the leading telecommunications companies in Nigeria. It has millions of subscribers who use credit or data daily. These subscribers should learn how to borrow data from MTN to continue accessing the Internet when airtime runs low.
MTN Nigeria is part of the MTN Group, a multinational telecommunications company operating in 21 nations in the Middle East and Africa. Discover how to borrow data from MTN today in a few simple steps.
How to Borrow Data from MTN
Through the XtraByte service, MTN subscribers in Nigeria can borrow airtime on credit and pay it back on their next recharge. This service is exclusively available to prepaid customers. There are two primary methods for borrowing credit or data, which we will explore in detail below.
Using USSD Code to Borrow Data
To borrow data or credit using a USSD code, follow these steps:
- On your phone, dial *606# and select XtraByte.
- The system will display all the data bundles that you can borrow. Choose your preferred data plan.
- You will receive a message with the borrowable amount plus the applicable service fee. Confirm the transaction.
- After confirmation, the service fee will be deducted, and your line will be loaded with the selected data bundles.
- The bundle fee and applicable service charge will be deducted from your account during your next recharge.
Borrowing Airtime via Interactive Voice Response (IVR)
If you prefer not to use the USSD code, you can utilize the Interactive Voice Response (IVR) option. Here’s how:
- Dial 606 on your phone. The system will prompt you to select your preferred language, including Igbo, English, Hausa, and Yoruba.
- After selecting your language, choose XtraByte.
- The system will announce all the data amounts available for borrowing.
- Select your preferred data plan from the options provided.
- You will receive a text message with the amount and applicable service fee. Confirm the transaction.
- The bundle fee and service charge will be debited from your main account upon your next recharge.
Ineligibility for Borrowing via SMS
It’s essential to note that the XtraByte service is not available via SMS. Instead, you should use the USSD or IVR options for borrowing data.
Eligibility Criteria for XtraByte Service
All MTN subscribers should meet the following criteria to access the XtraByte service:
- You must be a prepaid customer; this service is unavailable for postpaid customers.
- Your main account balance should be between ₦0 and ₦75.
- Your number must be registered with MTN.
- You should have been on the network for at least three months.
- Your average monthly spending should be at least ₦200 for the last three months.
- Any outstanding XtraByte loan requests must be fully paid.
- A VAT-inclusive service fee of 15% will be charged on the amount you wish to borrow.
Reversing Borrowed Data Transactions
If you need to reverse a borrowing transaction, contact MTN customer service using the following details:
- Email: customercare.ng@mtn.com
- WhatsApp: 09033000001
- Telephone: 180 (MTN line), 08031000180 (other networks), +2348031000180 (international)
- Facebook: @MTNLoaded
- Twitter: @MTN180 / @MTNNG
- Instagram: @mtnng
How to Borrow Data on MTN
You can borrow data conveniently using the USSD code *606# or by dialing 606 on your MTN line. Follow the prompts to complete your transaction seamlessly.
Learning to Borrow 1GB from MTN
If you’re interested in borrowing 1GB of data from MTN, simply dial the USSD code *606# or use the IVR service by dialing 606.
Availability of MTN Network in Nigeria
Yes, MTN operates extensively throughout Nigeria. It is recognized as one of the largest telecommunications networks in the country, providing various services to millions of users.
Learning how to borrow data from MTN is crucial for all prepaid customers. This knowledge is especially useful when you run out of data bundles and lack credit to purchase a new package.
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